Last updated: November 2025
Restaurant Dorion (“Restaurant Dorion”, “we”, “our”, or “us”) operates the website https://restaurantdorion.com(the “Site”). We are committed to protecting the privacy of all visitors, customers, and users of our Site. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada’s Anti-Spam Legislation (CASL).
If you have any questions or concerns regarding this policy or our privacy practices, you may contact us at:
Restaurant Dorion
297 Bd Harwood, Vaudreuil-Dorion, QC
(450) 455-3929
1. Accountability
Restaurant Dorion is responsible for the protection of all personal information under its control. We have established internal procedures to ensure compliance with PIPEDA and CASL. Questions, concerns, or requests regarding your personal information may be directed to us using the contact details above.
2. Information We Collect and Why We Collect It
We collect personal information only when reasonably necessary to provide our services, respond to inquiries, and improve the user experience on our Site.
Information You Provide Voluntarily
You may provide personal information when you:
- Submit a contact form
- Make an inquiry
- Leave a comment (if enabled)
- Request information
- Sign up for updates or promotions (if applicable)
This information may include:
- Full name
- Email address
- Phone number
- Company name (if applicable)
- Any message or details you submit through the contact form
- Comment information (name, email, comment text)
We use this information to:
- Respond to messages, inquiries, and service requests
- Communicate with you about our restaurant, services, or promotions (with your consent)
- Improve customer service and website experience
- Ensure website functionality and security
We do not collect personal information that is not reasonably necessary for these purposes.
3. Automatically Collected Information
When you visit our Site, certain information is collected automatically through standard internet technologies:
a) Cookies
Our Site uses cookies to:
- Improve site performance
- Remember user preferences
- Improve security
- Track analytic data
You can disable cookies in your browser settings, but some features may not function properly.
b) Google Analytics
We use Google Analytics to understand how visitors interact with our Site, including:
- Pages visited
- Time spent on pages
- Browser and device type
- General geographic region (not precise location)
Google Analytics collects anonymous usage data.
For more information: https://policies.google.com/privacy
4. Comments (If Enabled on the Site)
When visitors leave comments, we collect:
- Data shown in the comment form
- IP address
- Browser user agent to aid spam detection
An anonymized hash of your email address may be shared with Gravatar to display profile images.
Gravatar privacy policy: https://automattic.com/privacy/
5. Limiting Collection
We collect only the information necessary to fulfill the purposes described above. We do not collect sensitive information unless it is voluntarily provided by you.
Customers who do not wish to be contacted for marketing or feedback can unsubscribe or contact us to request removal.
6. Limiting Use, Disclosure, and Retention
We do not sell or rent your personal information.
We may share your information only with:
- Service providers who assist in operating our website (e.g., hosting, security, analytics)
- Email or form processing tools used to deliver your inquiries to us
- Legal authorities if required by law
We retain personal information only as long as necessary to fulfill the purpose it was collected for, or as required by law.
7. CASL Compliance (Commercial Electronic Messages)
If you subscribe to our newsletter or provide your email through a contact form, you consent to receiving communications from us, such as:
- Responses to your inquiries
- Reservation confirmations (if applicable)
- Updates or promotional information (only with express consent)
You may withdraw your consent at any time by contacting us or selecting “unsubscribe” in any email.
We do not use TouchBistro or any third-party email automation system for marketing at this time.
8. Accuracy of Information
We work to maintain accurate, complete, and up-to-date personal information. You may request corrections at any time by contacting us.
9. Safeguards
We protect personal information through appropriate administrative, technical, and physical security measures.
These include:
- Secure website hosting
- SSL encryption
- Firewall protection
- Restricted access to administrative tools
While no method of transmission over the Internet is 100% secure, we take reasonable steps to protect your information.
10. Openness
Information about our privacy practices is available in this policy. You may contact us at any time for clarification regarding our data practices.
11. Access to Your Personal Information
You may request:
- A copy of the personal information we hold about you
- Correction of inaccurate information
- Deletion of personal information, provided it is not required by law
Requests may be made in writing to the contact information listed above.
12. Challenging Compliance
If you have concerns regarding our compliance with PIPEDA or CASL, please contact us directly. All complaints or concerns will be reviewed and addressed promptly.
13. Changes to This Privacy Policy
Restaurant Dorion reserves the right to modify this Privacy Policy at any time. Updates will be posted on this page, and the “Last updated” date will be revised accordingly.
Continued use of the Site following changes to the policy indicates acceptance of those changes.